Sportamore wins award for e-retailer of the year 2019
"We are proud and happy about winning the E-commerce of the year award, especially since it is based on the customers' perception of Sportamore. 2019 will be an exciting year for us as we focus on a major rebranding work to strengthen the customer's relationship with Sportamore, which will increase traffic and growth", says Johan Järnliden, Chief Marketing Officer at Sportamore.
New for this year is also that the shopping experience has been evaluated using mystery shopping. The most important aspects that form the basis of the assessment are high availability, price, efficient deliveries, environmental friendly shipments and dedicated customer service. The motivation for Sportamore's award is:
"In addition to very high availability, fast deliveries, clear information and many delivery options, Sportamore exhibits excellent return management with pleasant and helpful customer service. This, together with an environmentally friendly approach to consumer shipments, makes Sportamore a winner in its category. "