companyName

extensiveId

feedTypes

includeDividend

includeEstimates

includeOverview

includeOwnership

snapshotDate

CompanyName_Query

companySlug

CompanyMetaData

CompanyContent_query

company

query CompanyName_Query(
  $companyName: String!
  $extensiveId: ID
  $snapshotDate: String
  $feedTypes: [ContentType!]!
  $includeEstimates: Boolean!
  $includeOverview: Boolean!
  $includeOwnership: Boolean!
  $includeDividend: Boolean!
) {
  ...CompanyMetaData_Ux1x9
  ...CompanyContent_query_3mc3wd
}

fragment AnalystData on Analyst {
  name
  pageUrl
  jobTitle
  imgUrl
}

fragment AuthorList on Content {
  __isContent: __typename
  id
  authors {
    __typename
    id
    name
    pageUrl
  }
}

fragment ChangePercentBlock_Company on Company {
  defaultInstrument {
    isin
    symbol
    priceData {
      diff1mPercentage
      diff1yPercentage
      diff3yPercentage
      diffFromStartPercentage
    }
    id
  }
}

fragment CompactFeed_3NXCcw on Query {
  compactFeed: feedContent(companySlug: $companyName, filter: {types: $feedTypes}) {
    edges {
      node {
        __typename
        id
        ...TeaserExtraCompact_content
        createdAt
        companies {
          viewerIsFollowing
          id
        }
      }
      cursor
    }
    pageInfo {
      endCursor
      hasNextPage
    }
  }
}

fragment CompanyAnalystQuery on Company {
  analysts {
    ...AnalystData
    name
    pageUrl
    jobTitle
    imgUrl
    id
  }
}

fragment CompanyContent_query_3mc3wd on Query {
  ...CompanyHeader_query_Ux1x9
  ...CompanyOwnership_query_Ux1x9 @include(if: $includeOwnership)
  ...CompanyFinancials_query_Ux1x9 @include(if: $includeEstimates)
  ...CompanyDividend_query_Ux1x9 @include(if: $includeDividend)
  ...CompanyInvestorConsensus_query_Ux1x9
  ...CompanyPageTop_query_Ux1x9 @include(if: $includeOverview)
  ...CompanyPageBottom_query_2bVJwf @include(if: $includeOverview)
  ...CompanyDisclaimer_query_Ux1x9
  ...Extensive_query_3u4Ry5
}

fragment CompanyCoverage_Company on Company {
  analysts {
    name
    id
  }
  isPayingCustomerOf
  isFormerCustomerOf
  isCorporateCustomer
  ...CompanyAnalystQuery
  defaultInstrument {
    ...TargetAndRecommendation_Company
    id
  }
}

fragment CompanyDescription_Company on Company {
  description
  websiteUrl
  name
}

fragment CompanyDisclaimer_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    name
    isPayingCustomerOf
    isFormerCustomerOf
    id
  }
}

fragment CompanyDividendER_query on Company {
  name
  defaultInstrument {
    estimateData {
      reportingCurrency
    }
    dividendTransactions: estimateTransactions(first: 1, includeQuarters: false) {
      actualized {
        year
        dividend
        dividendYield
        payoutPercentage
        sharePrice
      }
      estimates {
        year
        dividend
        dividendYield
        payoutPercentage
        sharePrice
      }
    }
    id
  }
}

fragment CompanyDividendNonER_query on Company {
  name
  defaultInstrument {
    nonERDividendSet: nonERCompanyNumberSet(includeQuarters: false) {
      year
      dividend
      dividendYield
      epsReported
      sharePrice
      currency
    }
    id
  }
}

fragment CompanyDividend_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    ...CompanyDividendER_query
    ...CompanyDividendNonER_query
    defaultInstrument {
      coreId
      id
    }
    id
  }
}

fragment CompanyFinancials_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    ...NonERCompanyNumbers_query
    ...CompanyNumbers_query
    defaultInstrument {
      coreId
      id
    }
    id
  }
}

fragment CompanyHeader_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    id
    companyInsref
    name
    viewerIsFollowing
    followersCount
    isCorporateCustomer
    hasPinpointData
    hasDividendHistory
    sector {
      sectorname
      industry
    }
    regions
    extensiveExists
    defaultInstrument {
      symbol
      priceData {
        tradeCurrency
        lastPrice
        diff1dPercentage
      }
      marketplace {
        name
      }
      estimates: estimateTransactions(first: 1, includeQuarters: false) {
        date
      }
      nonERCompanyNumberSet(first: 1, includeQuarters: false) {
        year
      }
      id
    }
    topOwners {
      holders {
        name
      }
    }
    transactions: insiderTransactions(filter: {types: [BUY, SELL, SUBSCRIPTION]}) {
      edges {
        node {
          date
          id
        }
      }
    }
  }
}

fragment CompanyInsiderTransactions on Company {
  name
  regions
  insiderTransactions(filter: {types: [BUY, EXERCISE_OF_SHARE_OPTION, PLEDGE, RECEPTION_OF_SHARE_PREMIUM, SELL, SUBSCRIPTION]}) {
    edges {
      node {
        insider
        position
        volume
        price
        date
        unit
        type
        relatedParty
        id
      }
    }
  }
}

fragment CompanyInvestorConsensus_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    name
    companyInsref
    id
  }
}

fragment CompanyMetaData_Ux1x9 on Query {
  company(companySlug: $companyName) {
    name
    description
    pageUrl
    defaultInstrument {
      estimateData {
        modelType
      }
      id
    }
    id
  }
}

fragment CompanyName_Slug on Company {
  slug
}

fragment CompanyNumbers_query on Company {
  name
  defaultInstrument {
    estimateData {
      modelType
      reportingCurrency
    }
    estimateTransactions(first: 1, includeQuarters: true) {
      comparisonIndexName
      actualized {
        year
        quarter
        revenue
        revenueGrowth
        ebitda
        ebitAdjusted
        ebitReported
        preTaxProfit
        netEarnings
        epsReported
        epsAdjusted
        dividend
        payoutPercentage
        roePercent
        roiPercent
        enterpriseValue
        bookValue
        marketCap
        gearingPercent
        equityRatio
        dividendYield
        totalCosts
        loanLosses
        balanceSheetTotal
        tangibleBook
        cet1
        rwa
        sharePrice
        sharesTotal
        nav
        navPerShare
        opexOfNav
        totalShareholderReturn
        comparisonIndexReturn
        netDebtTotalAsset
        quarterlySharePrice
      }
      estimates {
        year
        quarter
        revenue
        revenueGrowth
        ebitda
        ebitAdjusted
        ebitReported
        preTaxProfit
        netEarnings
        epsReported
        epsAdjusted
        dividend
        payoutPercentage
        roePercent
        roiPercent
        enterpriseValue
        bookValue
        marketCap
        gearingPercent
        equityRatio
        dividendYield
        totalCosts
        loanLosses
        balanceSheetTotal
        tangibleBook
        cet1
        rwa
        sharePrice
        sharesTotal
        nav
        navPerShare
        opexOfNav
        totalShareholderReturn
        comparisonIndexReturn
        netDebtTotalAsset
        quarterlySharePrice
      }
    }
    id
  }
}

fragment CompanyOverviewGraphs_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    defaultInstrument {
      estimateData {
        modelType
        reportingCurrency
      }
      companyTransactions: estimateTransactions(first: 1, includeQuarters: false) {
        actualized {
          year
          revenue
          ebitAdjusted
          epsAdjusted
          dividendYield
          navPerShare
          totalShareholderReturn
        }
        estimates {
          year
          revenue
          ebitAdjusted
          epsAdjusted
          dividendYield
          navPerShare
          totalShareholderReturn
        }
      }
      id
    }
    id
  }
}

fragment CompanyOwners on Company {
  regions
  topOwners {
    recordDate
    compareDate
    source
    holders {
      name
      capitalPercent
      votingPowerPercent
      positionChange
      totalSharesChange
      shareChange
      isNew
      isRemoved
    }
  }
}

fragment CompanyOwnership_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    name
    ...CompanyOwners
    ...CompanyInsiderTransactions
    id
  }
}

fragment CompanyPageBottom_query_2bVJwf on Query {
  ...GeneralFeed_data_3NXCcw
  ...CompactFeed_3NXCcw
  ...UpcomingEventsQuery_Ux1x9
  ...RiskRecommendMatrix_query_Ux1x9
  ...CompanyOverviewGraphs_query_Ux1x9
  ...NonERCompanyOverviewGraphs_query_Ux1x9
  company(companySlug: $companyName) {
    companyInsref
    ...ForumUpdates_Company
    defaultInstrument {
      coreId
      id
    }
    id
  }
  allFeed: feedContent(first: 1, companySlug: $companyName, filter: {hideUpcomingVideos: true}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  main: feedContent(first: 1, companySlug: $companyName, filter: {hideUpcomingVideos: true, types: [COMPANY_REPORT, EXTENSIVE_COMPANY_REPORT, ANALYST_COMMENT, VIDEO, ARTICLE]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  webcasts: feedContent(first: 1, companySlug: $companyName, filter: {hideUpcomingVideos: true, types: [WEBCAST]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  thirdPartyResearch: feedContent(first: 1, companySlug: $companyName, filter: {types: [THIRD_PARTY_COMPANY_REPORT]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  releases: feedContent(first: 1, companySlug: $companyName, filter: {types: [STOCK_EXCHANGE_RELEASE, PRESS_RELEASE]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
}

fragment CompanyPageTop_query_Ux1x9 on Query {
  ...StockChart_ChartQuery_Ux1x9
  ...LatestReports_query_Ux1x9
  company(companySlug: $companyName) {
    isFund
    name
    ...CompanyCoverage_Company
    ...CompanyName_Slug
    ...CompanyDescription_Company
    ...FundNumbers_Company
    ...ChangePercentBlock_Company
    ...KeyEstimateFigures_Company
    ...InvestmentCompanyKeyFigures_Company
    defaultInstrument {
      id
      estimateData {
        modelType
      }
    }
    analysts {
      name
      id
    }
    id
  }
  extensiveReport: feedContent(first: 1, companySlug: $companyName, filter: {types: [EXTENSIVE_COMPANY_REPORT]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  analysis: feedContent(first: 1, companySlug: $companyName, filter: {types: [COMPANY_REPORT, EXTENSIVE_COMPANY_REPORT], tagNames_nin: ["Mallisalkku", "Arvonluojat"]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
  analysisArvonluojat: feedContent(first: 1, companySlug: $companyName, filter: {types: [COMPANY_REPORT, EXTENSIVE_COMPANY_REPORT], tagNames_nin: ["Mallisalkku"]}) {
    edges {
      node {
        __typename
        id
      }
    }
  }
}

fragment CompanyTagList on Company {
  pageUrl
  name
  viewerIsFollowing
}

fragment Extensive_query_3u4Ry5 on Query {
  company(companySlug: $companyName) {
    extensive(extensiveId: $extensiveId, snapshotDate: $snapshotDate) {
      publishedAt
      pageUrl
      content {
        id
        title
        lang
        slug
        htmlBody
        publishedAt
        createdAt
        changedAt
        isOutdated
      }
    }
    id
  }
}

fragment ForumUpdates_Company on Company {
  name
  forum {
    threadUrl
    highlightedPosts {
      url
      author
      authorImgUrl
      text
      postedAt
      likesCount
    }
  }
}

fragment FundNumbers_Company on Company {
  defaultInstrument {
    isin
    symbol
    priceData {
      lastPrice
      ath
    }
    id
  }
}

fragment GeneralFeed_data_3NXCcw on Query {
  generalFeed: feedContent(first: 20, companySlug: $companyName, filter: {types: $feedTypes}) {
    edges {
      node {
        __typename
        id
        ...Teaser_content
        ...TeaserCompact_content
      }
      cursor
    }
    pageInfo {
      endCursor
      hasNextPage
    }
  }
}

fragment InvestmentCompanyKeyFigures_Company on Company {
  marketData {
    marketCap
  }
  defaultInstrument {
    priceData {
      tradeCurrency
      dailyTurnover
    }
    estimateData {
      modelType
    }
    estimateTransactions(first: 1, includeQuarters: true) {
      actualized {
        year
        quarter
        sharesTotal
        marketCap
        nav
        navPerShare
        dividendYield
        quarterlySharePrice
      }
      estimates {
        year
        quarter
        dividendYield
      }
    }
    id
  }
}

fragment KeyEstimateFigures_Company on Company {
  marketData {
    marketCap
  }
  defaultInstrument {
    priceData {
      tradeCurrency
      dailyTurnover
      lastPrice
      marketCap
    }
    sector
    fundamentalData {
      ebit
      eps
      sales
      dividend
    }
    estimateData {
      modelType
      estimates {
        firstEstimateYear {
          year
          bookValue
          netSales
          dividendA
          epsAdjusted
          ebitAdjusted
          hybridLoan
          noOfShares
          netDebt
          mvMinorities
          mvAssociated
          roePercent
        }
      }
    }
    estimatesSharePrice: estimateTransactions(first: 1) {
      estimates {
        sharePrice
      }
    }
    id
  }
}

fragment LatestReports_query_Ux1x9 on Query {
  extensiveReport: feedContent(first: 1, companySlug: $companyName, filter: {types: [EXTENSIVE_COMPANY_REPORT]}) {
    edges {
      node {
        __typename
        createdAt
        pageUrl
        id
      }
    }
  }
  analysis: feedContent(first: 1, companySlug: $companyName, filter: {types: [COMPANY_REPORT, EXTENSIVE_COMPANY_REPORT], tagNames_nin: ["Mallisalkku", "Arvonluojat"]}) {
    edges {
      node {
        __typename
        createdAt
        pageUrl
        id
      }
    }
  }
  analysisArvonluojat: feedContent(first: 1, companySlug: $companyName, filter: {types: [COMPANY_REPORT, EXTENSIVE_COMPANY_REPORT], tagNames_nin: ["Mallisalkku"]}) {
    edges {
      node {
        __typename
        createdAt
        pageUrl
        id
      }
    }
  }
}

fragment NonERCompanyNumbers_query on Company {
  name
  defaultInstrument {
    nonERNumberSet: nonERCompanyNumberSet(includeQuarters: true) {
      year
      quarter
      revenue
      ebitda
      ebitReported
      epsReported
      dividend
      sharesTotal
      roe
      roi
      enterpriseValue
      marketCap
      gearingRatio
      equityRatio
      dividendYield
      sharePrice
      currency
      evSales
      evEbitda
      evEbit
      pb
      netIncome
      ptp
    }
    id
  }
}

fragment NonERCompanyOverviewGraphs_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    defaultInstrument {
      overviewGraphsData: nonERCompanyNumberSet(includeQuarters: false) {
        year
        revenue
        ebitReported
        epsReported
        dividend
        dividendYield
        currency
      }
      id
    }
    id
  }
}

fragment Reactions on Content {
  __isContent: __typename
  id
  reactionGroups {
    reactionType
    reactionsCount
    viewerReacted
  }
}

fragment RiskRecommendMatrix_query_Ux1x9 on Query {
  company(companySlug: $companyName) {
    defaultInstrument {
      riskData: estimateTransactions(first: 1) {
        businessRisk
        valuationRisk
      }
      id
    }
    id
  }
}

fragment StockChart_ChartQuery_Ux1x9 on Query {
  company(companySlug: $companyName) {
    isFund
    defaultInstrument {
      coreId
      id
      marketOpen
      marketClose
      marketplace {
        region
      }
      priceData {
        lastPrice
      }
      returns {
        day
        week
        month
        threeMonths
        sixMonths
        year
        threeYears
        fiveYears
        tenYears
        ytd
        total
      }
    }
    id
  }
}

fragment TargetAndRecommendation_Company on Instrument {
  estimateData {
    modelType
    researchCurrency
    estimates {
      date
      recommendation
      targetPrice
    }
  }
}

fragment TeaserCompact_content on Content {
  __isContent: __typename
  __typename
  id
  type
  title
  createdAt
  isPremium
  pageUrl
  lang
  companies {
    ...CompanyTagList
    id
  }
  ... on Video {
    liveTime
  }
  ... on Webcast {
    liveTime
  }
  ...AuthorList
}

fragment TeaserExtraCompact_content on Content {
  __isContent: __typename
  id
  title
  createdAt
  pageUrl
  lang
  companies {
    name
    pageUrl
    viewerIsFollowing
    id
  }
}

fragment Teaser_content on Content {
  __isContent: __typename
  __typename
  id
  type
  title
  createdAt
  pageUrl
  imgUrl
  isPremium
  lang
  companies {
    ...CompanyTagList
    id
  }
  publishers {
    imgUrl
  }
  authors {
    __typename
    id
  }
  ... on AnalystComment {
    preview
  }
  ... on Article {
    preview
  }
  ... on CompanyReport {
    preview
  }
  ... on ThirdPartyCompanyReport {
    preview
  }
  ... on QA {
    preview
  }
  ... on Video {
    preview
    liveTime
    videoDuration
  }
  ... on Webcast {
    preview
    liveTime
  }
  ...AuthorList
  ...Reactions
}

fragment UpcomingEventsQuery_Ux1x9 on Query {
  company(companySlug: $companyName) {
    defaultInstrument {
      calendarEvents(first: 10) {
        edges {
          node {
            date
            type
            period
            id
          }
        }
      }
      id
    }
    id
  }
}


name

description

pageUrl

defaultInstrument

companyInsref

viewerIsFollowing

followersCount

isCorporateCustomer

hasPinpointData

hasDividendHistory

sector

regions

extensiveExists

topOwners

insiderTransactions

isPayingCustomerOf

isFormerCustomerOf

extensive

feedContent

LeadDesk

LeadDesk Q4'25: Fortsat indtjeningsvækst i fokus

LeadDesk Plc Financial Statement Bulletin 1.1.-31.12.2025: Revenue grew by 25%, EBITDA at all-time high (17%), driven by Zisson acquisition

LeadDesk Q4'25 preview: Betingelserne for fortsat rentabel vækst under AI-forstyrrelser vejes

Invitation to LeadDesk Plc’s 2025 financial results briefing

LeadDesk udvider sine AI-funktioner med et lille forretningsopkøb

LeadDesk acquires Fluentic software solution and strengthens its multilingual customer service offering

Proposals of LeadDesk Plc's Shareholders’ Nomination Board to the Annual General Meeting 2026

LeadDesk Plc’s share issue based on option plan

LeadDesk Plc’s earnings release dates in 2026

LeadDesk Plc’s Shareholders’ Nomination Committee Composition

LeadDesk Plc Q3/2025: Profitability improving as planned

Change in LeadDesk Plc’s Management Team

LeadDesk and South Ostrobothnia Wellbeing Services County Sign Agreement – LeadDesk Strengthens Its Position in the Nordic Healthcare and Social Services Sector

LeadDesk Plc H1/2025: Zisson integration proceeding as planned

Invitation to LeadDesk Plc’s half-year results briefing 1.1.-30.6.2025

LeadDesk Plc Q1/2025: Systematic execution of the strategy continues

LeadDesk acquires the eDialog24 solution and strengthens its position in Norway

Notice to the Annual General Meeting of LeadDesk Plc

LeadDesk Plc Financial Statement Bulletin 1/1–31/12/2024

Invitation to LeadDesk's 2024 financial results briefing

LeadDesk Plc completes the acquisition of Norwegian Zisson AS and resolves on related share issue

Proposals of LeadDesk Plc's Shareholders’ Nomination Board to the Annual General Meeting 2025

LeadDesk Extensive Report: Good old cash flow as a share price driver

LeadDesk: Transformation into a cash flow machine

LeadDesk acquires Zisson to solidify its position as a top provider of contact center solutions in Europe

Analyst

Frans-Mikael Rostedt

Head of Nordic ER Development, Analyst

Antti Luiro

First North Finland

LeadDesk operates in the IT sector. The company operates as a technical developer of software solutions. The solutions are used for analysis and processing of customers' sales and support functions. The largest operations are found in the Nordic market, where the customers consist of small and medium-sized business customers. The head office is located in Helsinki.

Below is LeadDesk’s latest PRESS release.   Press Release LeadDesk acquires the Fluentic software solution and strengthens its multilingual customer service offering 02.02.2026 at 10:00 2 likes 0 dislikes LeadDesk LeadDesk Plc, Press Release February 2, 2026 at 10:00 LeadDesk acquires the Fluentic software solution and strengthens its multilingual customer service offering LeadDesk Plc and Fluentic Oy have entered into a business acquisition agreement for Fluentic’s AI-based translation solution. The acquisition strengthens LeadDesk’s multilingual customer service product portfolio by adding Fluentic’s AI-powered translation and automation solutions, which allow customers to provide services more efficiently without language barriers. Fluentic provides AI-powered translation and automation solutions for customer service and has served corporate customers since 2007. Fluentic’s customer base includes large international brands such as Finnair, Iberia, Yamaha, and Volvo Cars. The business acquisition supports LeadDesk’s strategy to strengthen its product portfolio and increase customer value in the consolidating European CCaaS (Contact Center as a Service) market. Fluentic’s technology complements LeadDesk’s AI-based solutions and enables an even better customer experience in multilingual customer support environments. The revenue of the acquired business was approximately EUR 0.5 million for the 2025 financial year. LeadDesk has not yet published financial guidance for the 2026 financial year. Terms of the transaction The transaction is carried out as a business acquisition (asset deal), and in connection with it, two employees will transfer to LeadDesk. LeadDesk has taken out a EUR 0.3 million bank loan to finance the transaction. Olli Nokso-Koivisto, CEO, LeadDesk: “Fluentic is an extremely capable AI-powered translation solution. Fluentic has an impressive customer base consisting of well-known international brands. This acquisition supports our strategy to strengthen LeadDesk’s AI offering and helps our customers improve operational efficiency and develop their customer service operations by removing language barriers. We are excited to have Fluentic’s technology and team become part of LeadDesk and look forward to the next steps together.” Asko Schrey, Chairman of the Board, Fluentic Oy: “We are proud of what Fluentic has achieved since 2007 and grateful for our customers’ trust over the years. With market changes and technological evolution, we are pleased that Fluentic has found a new home in LeadDesk, where the solution can continue to be developed as part of a broader customer experience platform.”                   Inderes              LeadDesk ostaa Fluentic-ohjelmistoratkaisun ja vahvistaa monikielisen...    LeadDesk Oyj, Lehdistötiedote 2.2.2026 kello 10:00LeadDesk ostaa Fluentic-ohjelmistoratkaisun ja vahvistaa monikielisen asiakaspalvelun tarjoamaansaLeadDesk Oyj ja Fluentic Oy ovat tehneet liiketoimin...

This turned out to be a challenging report to write this time, as profitability beat expectations so clearly, but ARR growth fell short of expectations and AI development has been so rapid. The pessimistic scenario sounds dramatic, but it’s more about the fact that it is now truly quite pessimistic  Here is my train of thought, quoted from the report. AI is arriving with force, but also creates opportunities We lowered our revenue forecasts as ARR fell short of our estimates. Additionally, we estimate that the AI disruption will weigh more heavily on the current business and user-based pricing models than previously thought, and that tightened regulation will slow down the sale of outbound software. We believe, however, that CCaaS platforms have a role as platforms for AI agents and as players that bring AI benefits and transparency to customers, especially in regulated industries (e.g., healthcare). We see good growth opportunities for LeadDesk with its own AI products as a European alternative. Tele-services (~24% of revenue) could even benefit from the AI disruption, as AI agents require infrastructure for calls and messages, while simultaneously enabling strong scaling of personalized customer service, even though the number of human agents will likely decrease significantly. Despite the lowered revenue forecasts, our earnings estimates for the coming years rose following Q4 profitability that was clearly stronger than expected. Our confidence in the company’s M&A strategy has strengthened as profitability has surfaced. We forecast that organic, currency-adjusted revenue will decrease by 2.2% in 2026 and the EBITDA margin will rise to 19.1%.

No revenue guidance was given for next year; profitability guidance is a 15-20 percent EBITDA margin. Last year, 16.9 percent was reached. However, the materials repeat that profitability will also improve in 2026:  The profit improvement is a direct result of the determined implementation of our strategy. Our strategy consists of two phases: first, we strengthen our profitability, after which we accelerate growth investments. In 2025, we focused successfully on the first phase and achieved economies of scale through the successful integration of Zisson. As a result, we expect profitability to strengthen further in 2026.  Additionally, I believe it was mentioned in the presentation that EBITDA is expected to grow this year. From this, one could probably think that if, for example, revenue were expected to stay flat, the EBITDA margin range would be more like 17-20 percent. It’s perhaps a bit difficult to see how they would suddenly drop to the lower end of the given range. The development has been quite the opposite quarter after quarter, and the company consistently repeats how the focus is now on profitability and its improvement. But LeadDesk doesn’t actually adjust for any one-off costs, so perhaps there is some provision for those types of items.

storage.googleapis.com              leaddesk-oyj-tilinpaatostiedote-2025-final.pdf    536.48 KB                            First take: A financial statement release pretty much in line with expectations is out. EBITDA from the latest quarter is perhaps the only clear positive. The biggest concern is this:  Organically, revenue decreased by approximately 2.8 percent year-on-year, as increased telemarketing regulation had a negative impact especially on revenue development in Continental Europe during the second half of the year.  Faith is being tested a bit now as to whether this will indeed turn into organic growth. Regarding market fears: I don’t believe the fear is justified that AI’s ability to code by itself would take customers away from Leaddesk. If I look at a typical small to medium-sized company, they are nowhere near having AI in use yet. Therefore, I don’t see the possibility of these companies jumping from point zero in AI usage straight to building their own agents or applications instead of buying from an external provider. Leaddesk has the potential to continue providing solutions to these companies for a long time to come. Especially now, with global turmoil and a need for European solutions in Europe. I demand proof of sales!

@Olli_Nokso-Koivisto was interviewed by Frans regarding Q4                    Inderes              LeadDesk Q4'25: Kannattavuus yllätti - Inderes    Aika: 04.03.2026 klo 18.42 LeadDeskin kannattavuus ylitti ennusteemme selvästi.                             Topics: 00:00 Intro  00:20 LeadDesk’s year 2025  00:52 Profitability at a strong level  01:41 Recurring contract base declined  02:42 Revenue outlook  03:33 Profitability outlook  04:30 Fluentic acquisition  06:31 LeadDesk’s AI development  11:05 Voicebots  15:05 AI-native AI agents  18:33 What provides protection from the SaaSapocalypse?

Frans provided the comments this time  Antti is on parental leave, so at least the Q4 report will be my handiwork. Does the forum have any good questions for tomorrow’s CEO interview? I already have a bunch of them ready, but there’s room for a few tough / better questions.

And here are Frans’s comments on LeadDesk’s recent acquisition.  LeadDesk is acquiring the Fluentic software solution, which provides AI-based translation and automation solutions for customer service. This is a small-scale (0.5 MEUR) business acquisition. In our view, the acquisition is logical and in line with the company’s product development strategy, which centers on the rapid development of AI features. The purchase price was not disclosed, making a more detailed assessment of the deal difficult at this stage, but we estimate it to have been moderate.                   Inderes              LeadDesk laajentaa tekoälyominaisuuksiaan pienellä liiketoimintakaupalla -...    Yhtiön liikevaihto on noin 0,5 MEUR, mutta kauppahintaa ei julkistettu.

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Lauri Pukkinen

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